First it was IQ or educational results (like a GPA) that were heavily used to recruit and promote in the workplace. These scores look at logical reasoning ability and technical skills and knowledge.
While a high IQ is a necessary prerequisite, researchers have found that success lies far more in having Emotional Intelligence (EI). This refers to the "capacity for recognising our own feelings and those of others and for managing emotions well in ourselves and in our relationships".
In the last 10 years or so, EI has been recognised as being even more important for job success. In a study of Fortune 500 CEOs, it was found that 75% of job success depended on people skills and only 25% on technical knowledge. With this awareness, many organisations are providing good training in the soft skills of inter- and intra-personal development, communication and self-leadership.
Added to this, two more intelligences have now been recognized as being equally important as EI in guaranteeing success in our personal and work life. These are MQ (Moral Intelligence) and BQ (Body Intelligence).
Keld Jensen** wrote recently in Forbes magazine that, while these concepts may be elusive and difficult to measure, their significance, is far greater than IQ and equal to EI.
He describes MQ (Moral Intelligence) as having integrity, responsibility, sympathy and forgiveness. The way you treat yourself is the way other people will treat you. Keeping commitments, maintaining your integrity and being honest are crucial to moral intelligence, he says.
BQ, or Body Intelligence, reflects what you know about your body, how you feel about it, and take care of it. It's recognising how your body is ticking and your awareness of it - whether you are getting the right amount of sleep, exercising effectively, eating the right sort of food. By constantly listening well to the body, and responding effectively, it will largely determine our feelings, thoughts, self-confidence, state of mind and energy level.
Jensen gives some tips that we can follow to build on and improve these 3 important intelligences.
EI (Emotional Intelligence)
MQ (Moral Intelligence)
- Become aware of your inner dialogue. Keep a journal of what thoughts fill your mind during the day.
- Work on self awareness
- Develop healthy coping techniques that can effectively and quickly reduce stress in a volatile situation
BQ (Body Intelligence)
- Don't make excuses, but take responsibility for your actions
- Avoid little white lies
- Show empathy and communicate respect for others
- Practice tolerance to other people's shortcomings
- Practice forgiveness, especially of yourself
- Listen to what your body is telling you, daily
- Follow a good nutritious diet
- Have regular exercise
- Get adequate rest and make down-time for your brain to refresh
- Monitor your weight
- Moderate your alcohol intake
Having a strong EQ, MQ, and BQ can be far more beneficial to a person to succeed both in the workplace and personally.
While it is a significant asset to be an intelligent, rational thinker and have a high IQ, the other intelligences are just as important if not more so. Having high EQ, MQ, and BQ will benefit you personally and those around you as well. Work on developing the attributes and skills in these lesser-known intelligences and Jensen says you will achieve greater success and be regarded as more professionally competent and capable.
* Daniel Goleman; Working with Emotional Intelligence.