We have recently registered our phone number on the Government's Do Not Call Register and have seen a great reduction in the amount of unsolicited telemarketing calls that we receive. The register was implemented in response to the large amount of telemarketing calls in Australia. It is a secure database where both individuals and organisations can register their phone numbers to opt out of receiving the annoying and time consuming telemarketing calls and also marketing faxes.
You may add a number to the register if it is primarily for private or domestic use and you are an account-holder, an authorised officer or a nominee of the account. You are able to register as many numbers as you like. The application process changes depending on if you wish to register up to and including 20 numbers, or over 20 numbers. To begin the registration application process for under 20 numbers, click here. To begin a bulk application for 21 numbers or over, click here.
It may take up to 30 days for marketers to recognise that you have registered your number, and to stop calling or faxing. If you continue to receive marketing calls after 30 days of registering, you can lodge a complaint. Criteria for lodging a complaint can be found here, along with a link to the complaint form.
It is important to note that the register doesn't stop all unsolicited marketing calls. Registered charities, political parties and educational institutions can still contact numbers on the Do Not Call Register. Companies you have accounts with, for example Telstra or Origin, can also still call you.
Have a look through the Do Not Call Register website for some tips on consent and other interesting information.
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Please note that we have trialled the majority of these products and have found them to be relatively reliable and user friendly. We have not undertaken a detailed verification and we therefore suggest that you discuss the products with your computer advisers before using the technology.